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FAQ


1. How to place order to M2EM ?

It`s very simple, Just register in our site then Login > Place Buy or Sell Order > Type Amount > Select e-Currency > Select Payment > Click on Preview > Click on Confirm Order.


2. Where to send money ?

After place order you will receive a mail with order information (check your Inbox or Spam/Junk Folder) then send money as per order form instruction.


3. How to buy/deposit e-Currency ?

Please read this instruction BUY in our site.


4. How to sell/withdrawal e-Currency ?

Please read this instruction SELL in our site.


5. How to exchange e-Currency ?

Please read this instruction EXCHANGE in our site.


6. How to apply card ?

This option temporally unavailable.


7. How to withdrawal/load to card ?

This option temporally unavailable.


8. What kind of information need to confirm order ?

We just need your MTCN or Money Transfer Reference or Batch No. or Bank Wire Information.


9. When will you deliver/finish my order?

After received your money Order will be finish within 1-24 Hours, please read DELIVERY page in site for more details.


10. How long will take time to arrive money to M2EM receiver account ?

If you sent by Western Union, Money Gram or RIA... payment will receive almost Instantly, it may need 1 banking day for cash. If you send by Bank Wire it may take 2-4 working days to available in our account.


11. Can I cancel an order?

You can cancel your order unless it has already been executed. Executed orders are not reversible (simply because it is impossible to do). After received fund if order cancel we will deduct our commission and balance will back you.